Privacy Policy

1. Privacy at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Controller” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, information that you enter into a contact form.

Other data is collected automatically by our IT systems, or after you have given your consent, when you visit the website. This is mainly technical data, such as your internet browser, operating system, or the time at which the page was accessed. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding these matters or any further questions concerning data protection.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider or providers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data, and other data generated through a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers under Article 6(1)(b) GDPR and in the interest of secure, fast, and efficient provision of our online services by a professional provider under Article 6(1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as such consent includes the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

Our hosting provider or providers will process your data only to the extent necessary to fulfil their contractual obligations and will follow our instructions regarding this data.

Data processing agreement

We have concluded a data processing agreement, known as an Auftragsverarbeitungsvertrag or AVV, for the use of the service mentioned above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection legislation and this privacy policy.

When you use this website, various personal data may be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties cannot be guaranteed.

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data, such as retention periods required by tax or commercial law. In the latter case, deletion will take place once these reasons no longer apply.

General information on the legal bases for data processing on this website

Where you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR where special categories of personal data within the meaning of Article 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Article 49(1)(a) GDPR.

Where you have consented to the storage of cookies or access to information on your device, such as by device fingerprinting, data processing is additionally based on Section 25(1) TTDSG. Consent may be withdrawn at any time.

Where your data is necessary for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, where processing is necessary to comply with a legal obligation, we process your data on the basis of Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Article 6(1)(f) GDPR. Information about the applicable legal basis in each individual case is provided in the following sections of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We disclose personal data to external parties only where this is necessary for the performance of a contract, where we are legally obliged to do so, for example when disclosing data to tax authorities, where we have a legitimate interest in disclosure pursuant to Article 6(1)(f) GDPR, or where another legal basis permits the transfer of data.

When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In the case of joint processing, an agreement on joint processing is concluded.

Withdrawal of your consent to data processing

Many processing operations are possible only with your explicit consent. You may withdraw consent that you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected.

Right to object to data collection in specific cases and to direct marketing, Article 21 GDPR

where data processing is based on article 6(1)(e) or article 6(1)(f) gdpr, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation. this also applies to profiling based on these provisions. please refer to this privacy policy for the respective legal basis on which processing is based. if you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where processing serves the establishment, exercise, or defence of legal claims, pursuant to article 21(1) gdpr.

where your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. this also applies to profiling to the extent that it is related to such direct marketing. if you object, your personal data will no longer be used for direct marketing purposes, pursuant to article 21(2) gdpr.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either yourself or through a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will be carried out only where technically feasible.

Access, rectification, and deletion

Within the limits of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing. You may also have a right to have this data corrected or deleted. You may contact us at any time regarding these matters or any further questions concerning personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of the personal data we hold about you, we generally need time to verify this. During the verification period, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request restriction of processing instead of deletion.
If we no longer need your personal data, but you require it for the exercise, defence, or assertion of legal claims, you have the right to request restriction of processing instead of deletion.
If you have objected pursuant to Article 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may, apart from being stored, be processed only with your consent or for the establishment, exercise, or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of substantial public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection when the browser’s address line changes from “http://” to “https://” and a padlock icon appears in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to marketing emails

We hereby object to the use of contact data published as part of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small data packets and do not cause damage to your device. They are stored either temporarily for the duration of a session, known as session cookies, or permanently, known as persistent cookies, on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us, known as first-party cookies, or from third-party companies, known as third-party cookies. Third-party cookies enable the integration of certain services provided by third parties within websites, for example cookies used to process payment services.

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them, such as the shopping basket function or the display of videos. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are necessary to carry out electronic communication, to provide certain functions requested by you, such as the shopping basket function, or to optimise the website, such as cookies for measuring the web audience, are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services.

Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of that consent under Article 6(1)(a) GDPR and Section 25(1) TTDSG. Consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set, permit cookies only in individual cases, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when the browser is closed. Deactivating cookies may limit the functionality of this website.

Details of the cookies and services used on this website can be found in this privacy policy.

Consent with Complianz

Our website uses the consent technology of Complianz to obtain your consent to the storage of certain cookies on your device or the use of certain technologies and to document this in a data-protection-compliant manner. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, the Netherlands, hereinafter referred to as “Complianz.”

Complianz is hosted on our servers, so no connection is established to the servers of the Complianz provider. Complianz stores a cookie in your browser in order to assign the consents you have given or their withdrawal to you. The data collected in this way is stored until you ask us to delete it, delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

Complianz is used to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources.

This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website. Server log files must be collected for this purpose.

Contact form

If you send us enquiries using the contact form, your details from the enquiry form, including the contact information you provide there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not share this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR where your enquiry is connected with the performance of a contract or is necessary for steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us under Article 6(1)(f) GDPR or on your consent under Article 6(1)(a) GDPR, where such consent has been requested. Consent may be withdrawn at any time.

The data you enter in the contact form remains with us until you request deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by email, telephone, or fax

If you contact us by email, telephone, or fax, your enquiry, including all resulting personal data, such as your name and enquiry, will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The data you send to us through contact enquiries remains with us until you request deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

5. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that enables us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected, or it is collected only on a voluntary basis. We use newsletter service providers, described below, to process newsletters.

Mailchimp

This website uses the services of Mailchimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

Mailchimp is a service that can be used, among other things, to organise and analyse the sending of newsletters. When you enter data for the purpose of subscribing to the newsletter, such as your email address, this data is stored on Mailchimp servers in the United States.

With the help of Mailchimp, we can analyse our newsletter campaigns. When you open an email sent with Mailchimp, a file contained in the email, known as a web beacon, connects to Mailchimp servers in the United States. This makes it possible to determine whether a newsletter message was opened and which links, if any, were clicked. Technical information is also collected, such as the time of retrieval, IP address, browser type, and operating system. This information cannot be assigned to the individual newsletter recipient. It is used solely for the statistical analysis of newsletter campaigns. The results of these analyses may be used to better tailor future newsletters to the interests of recipients.

If you do not want Mailchimp to analyse your use of newsletters, you must unsubscribe from the newsletter. We provide an appropriate link for this purpose in every newsletter message.

Data processing takes place on the basis of your consent under Article 6(1)(a) GDPR. You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of data processing already carried out remains unaffected by the withdrawal.

The data you provide to us for the purpose of receiving the newsletter will be stored by us or by the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or by the newsletter service provider if this is necessary to prevent future mailings. The blacklist data is used only for this purpose and is not combined with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters, constituting a legitimate interest within the meaning of Article 6(1)(f) GDPR. Storage in the blacklist is not limited in time. You may object to this storage where your interests outweigh our legitimate interest.

For further details, please refer to Mailchimp’s privacy terms:
https://mailchimp.com/legal/terms/

The company is certified under the EU–US Data Privacy Framework, or DPF. The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards for processing operations in the United States. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TXVKAA4&status=Active

Data processing agreement

We have concluded a data processing agreement, known as an AVV, for the use of the service mentioned above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

6. Plugins and Tools

Google Fonts, local hosting

This website uses Google Fonts, provided by Google, for the consistent display of fonts. Google Fonts are installed locally. No connection to Google servers is established.

Further information on Google Fonts is available at:
https://developers.google.com/fonts/faq

Google’s privacy policy is available at:
https://policies.google.com/privacy?hl=de

Font Awesome, local hosting

This website uses Font Awesome for the consistent display of fonts. Font Awesome is installed locally. No connection to the servers of Fonticons, Inc. is established.

Further information is available in Font Awesome’s privacy policy:
https://fontawesome.com/privacy

Google Maps

This website uses the Google Maps mapping service. The provider is Google Ireland Limited, “Google,” Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the United States and stored there. The provider of this website has no influence over this data transfer. When Google Maps is enabled, Google may use Google Fonts for the purpose of displaying fonts consistently. When you access Google Maps, your browser loads the required web fonts into its browser cache in order to display text and fonts correctly.

Google Maps is used in the interest of presenting our online services attractively and making it easy to locate the places specified on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as such consent includes the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

The transfer of data to the United States is based on the European Commission’s Standard Contractual Clauses. Details are available at:
https://privacy.google.com/businesses/gdprcontrollerterms/
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/

Further information on how Google handles user data can be found in Google’s privacy policy:
https://policies.google.com/privacy?hl=de